Effective Date: October 10, 2026

1. Acceptance of Terms

By accessing, browsing, registering for, or using the services provided by CallRebound LLC ("CallRebound," "Company," "we," "us," or "our") at https://getcallrebound.com, you ("User," "Client," or "Customer") agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must immediately discontinue use of our website and services.

2. Description of SMS Program & Services

CallRebound provides an automated software platform designed to manage customer communication, missed-call text-back notifications, and automated service responses. Messages delivered through our platform are intended strictly for business customer support, appointment reminders, transactional alerts, and operational account management.

3. SMS Messaging Program Terms & Consent

By providing your phone number and explicitly opting in through our website forms, order forms, or checkout widgets, you agree to the following messaging terms:

• Express Consent: You consent to receive automated transactional, account alert, and customer support SMS messages from CallRebound LLC. Consent to receive automated marketing or support texts is not a condition of any purchase.

• Opt-Out Instructions ("Text STOP"): You can cancel the SMS service at any time. Simply reply "STOP" to any mobile message received from us. Upon receiving your "STOP" message, we will send a single confirmation SMS verifying that you have been unsubscribed. After this confirmation, you will no longer receive text messages from us unless you re-subscribe.

• Help & Support ("Text HELP"): For help or questions regarding our messaging service, text "HELP" to our messaging number or email [email protected] directly.

• Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies depending on your interactions, account activity, and support inquiries.

4. Carrier Liability Disclaimer

Wireless carriers (including but not limited to AT&T, T-Mobile, Verizon, Sprint, and regional network operators) are not liable for delayed, misdirected, or undelivered messages.

5. Age Restriction (18+)

By agreeing to these Terms of Service and opting into our messaging program, you represent, warrant, and affirm that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and possess the legal authority to enter into this agreement.

6. Acceptable Use Policy

You agree not to use the CallRebound platform or SMS services to transmit:

• Unsolicited commercial messages (spam) in violation of the TCPA, CAN-SPAM Act, or local laws.

• Unlawful, fraudulent, deceptive, defamatory, harassing, or objectionable content.

• Content that violates A2P 10DLC carrier guidelines (including SHAFT categories: Sex, Hate, Alcohol, Firearms, Tobacco, Cannabis, or Gambling).

7. Privacy Policy Integration

Your privacy is paramount to us. Your access to and use of our services, as well as your consent to receive SMS communications, is also governed by our official Privacy Policy. Please review our Privacy Policy at https://getcallrebound.com/privacy-policy to understand our data collection, usage, and protection policies.

8. Disclaimer of Warranties & Limitation of Liability

The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. CallRebound LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use or inability to use the Services.

9. Modifications to Terms

CallRebound LLC reserves the right to modify or replace these Terms at any time. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

10. Contact Information

For questions or support concerning these Terms of Service, please reach out to us at:

• CallRebound LLC

• Website: https://getcallrebound.com

• Email: [email protected]